1. Who we are
This Privacy Policy describes how SolvaTech (Alan Alcaraz, Paraguay) collects, uses, and protects the information of those who visit solvatech.com.py or hire our web development, systems, hosting, domain, SEO, and technical support services.
2. What information we collect
Data you give us directly: when you fill out the contact form or write to us via WhatsApp or email, we receive your name, phone number and/or email address, and the content of the message you send us.
Browsing data: we use Google Analytics to understand, in aggregate, how the site is used (pages visited, time on site, device, approximate location). This information does not identify a person by name.
3. How we use your information
We use contact data solely to respond to your inquiry, prepare a proposal or quote, and follow up on a project should you decide to hire us. We use browsing data (Google Analytics) to understand what parts of the site work well and improve the overall experience.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Who we share your information with
We only share information with providers strictly necessary to operate the site and our services: for example, Google (Analytics), the hosting provider where the site lives, and WhatsApp/Meta when you write to us through that channel. We do not share your data with third parties for advertising purposes unrelated to SolvaTech.
6. How long we keep your data
We keep contact information for as long as the business relationship lasts (inquiry, proposal, or ongoing project) and for a reasonable time afterward, for administrative reasons. If no project moves forward, you can ask us at any time to delete your contact data.
7. Security
We take reasonable measures to protect the information you share with us (for example, secure HTTPS connection on the site), although no system is 100% foolproof. We do not store credit card or payment data on the site, as payments are agreed upon and processed outside of it.
8. Your rights
You can ask us at any time to access the data we hold about you, correct it if outdated, or delete it, by writing to us through the contact channels on this page. We will respond to your request within a reasonable time.
9. Changes to this policy
We may update this Privacy Policy to reflect changes in how we operate the site or in applicable regulations. The "last updated" date at the top of this page indicates the current version.
10. Contact
For any questions about this Privacy Policy or to exercise your rights over your data, you can write to us at solvatech.dev@gmail.com or via WhatsApp at +595 994 295092.