Basic Web Support & Maintenance

Alan Alcaraz

Technology Advisor SolvaTech

Starting at Gs. 45,000 / month

Keep your website updated

An outdated website with incorrect details drives customers away and generates mistrust. With the Basic Web Support plan, you have a technical team ready to carry out text, image, and minor setting updates quickly and professionally without paying extra.

What is included in this plan?

✓Simple changes and text updates (addresses, phone numbers, prices)
✓Upload and replacement of promotional banners, service images, or logos
✓Adjustment and incorporation of new buttons or social media links
✓Proactive monitoring of loading speed and correct performance
✓Quick incident attention and support via WhatsApp
✓Minor design tweaks (fonts, colors, section margins)
✓Status tracking and preventive alerts for domain and hosting renewal
✓Periodic security backups before making modifications

Advantages of Monthly Support

Operational Peace of Mind

Leave technical issues and website edits in the hands of specialists. Focus fully on the administration and sales of your business.

Response under 48 Hours

We commit to implementing simple text or image adjustments within a maximum of 24 to 48 business hours, with fluid chat communication.

Safe Edits

Avoid breaking visuals, messing up responsive layouts, or damaging search engine indexing when trying to apply complex changes without experience.

Frequently Asked Questions

What type of requests are included in the Basic Support plan?

All simple changes that do not require restructuring the web from scratch or programming complex features are included. Valid examples: updating the physical address, changing team photos, adding a promotional banner, correcting prices or external links.

Does support include the creation of new pages or catalogs?

No. The layout of new independent sections, design of additional landing pages, or integration of complex payment systems are quoted separately under a custom development budget.

How should I request changes?

Simply send us a message via WhatsApp or email detailing the change to be made and attaching the new images, texts, or files. We take care of uploading and testing them.

I want to get basic web support